Privacy Policy

Privacy Policy

Introduction

Welcome to https://carpet-cleaning-mesa-az.storysurge.net (hereinafter referred to as “Carpet Cleaning Mesa AZ,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy describes the types of personal information we collect from you, how we use it, and the choices you have regarding your data. Our policy adheres to various international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, services, and products offered under the domain https://carpet-cleaning-mesa-az.storysurge.net. However, please note that it does not extend to third-party platforms or services accessed through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices when you engage with us in the following ways:

  1. Using any of our applications or services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Receiving communications from us, such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Transaction details and payment method information required for processing purchases or services.
  • Financial Information: Data connected to your financial status and transactions with us.
  • Purchase Information: Records of products or services you have bought from us, including order history and preferences.
  • Mobile Device Identifiers: Unique identifiers and settings from your mobile device when using our apps.
  • Location Data: Geographic location information provided by your browser or device.
  • Feedback: Comments, reviews, and responses you share with us.
  • Social Media Information: Details obtained from social media platforms when users interact with our content or engage with our accounts.
  • Product Information: Preferences, ratings, and interactions related to products on our website.

We gather this data through direct user input, interaction with our services, and automated technologies like analytics tools. Additionally, we may receive personal data from third parties who assist us in providing services, always respecting their privacy policies.

Cookies

Cookies are small text files stored on your browser or device to enhance user experience and provide analytics insights. Our use of cookies includes:

  • Strictly Necessary: These ensure basic functions and navigation through our website.
  • Preference: Cookies that remember your preferences, such as language settings.
  • Analytics: Used to collect aggregate data about website usage for improvement purposes.

Users have the option to manage non-essential cookies through our Cookie Manager, allowing them to control their privacy preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose has been fulfilled, we delete or anonymize your data securely.

Security Measures

To protect your personal information, we employ robust organizational and technical safeguards, including:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to maintain a secure environment.

Children’s Privacy

Carpet Cleaning Mesa AZ does not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your location, you are entitled to specific rights regarding your personal data:

  • Access and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or suppression of processing activities.
  • Data portability, allowing you to move or receive a copy of your data.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your privacy rights.
  • Filing appeals or complaints with our privacy team.
  • Withdrawing consent at any time.

To exercise these rights, please contact our privacy team through the channels provided below. We will respond within a reasonable timeframe.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically.

Contact Information

For any questions or concerns regarding our privacy practices, or if you wish to exercise your data rights, please contact us:

We value your trust in handling your personal information, and we are committed to maintaining a secure and transparent online environment.